ROCKET HOMECARE
Rocket Homecare Portal
The Rocket Homecare portal is a secure, quick and auditable* online platform which Hospitals can access to notify Rocket Medical of a patient who has had / is having an indwelling catheter.
Benefits of the Rocket Homecare portal:
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Streamlined discharged process - hospital beds freed up quicker
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Enhanced collaboration between the Hospital, the Rocket Homecare Team and community-based healthcare teams.
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Facilitates organising and delivering timely product training, and helping to identify the correct pathway for ordering ongoing drainage supplies.
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Increased hospital visibility of the training status of each community nursing team. Hospitals can now have 100% confidence that the community nursing team is ready to support the patient. Patient’s quality of life is improved!
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Ensuring robust community nurse training, prior to patient discharge, gives patients more confidence in their care at home and removes unnecessary anxiety.
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The Homecare portal is a fully integrated platform that includes; a novel patient monitoring system, which provides information regarding patient drainage and clinical status. These results are displayed on a dashboard providing clinicians a single shared view of their patient’s information.
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Minimising delay in patients receiving necessary products via FP10 prescription further reducing any concern about being unable to manage their condition at home. and patient data protection!
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Enhanced security, traceability; access to the portal is password protected.
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All patient data is encrypted and stored on a secure server in accordance with GDPR compliance.
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Our helpline is a dedicated landline number for hospitals, community based nurses and importantly patients.
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We aim to deliver training to product training for patients, community nursing teams, hospices and care home within 48 hours of receiving a community training request from a hospital.
Supply:
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Our Homecare products are available via FP10 prescription; NHS supply chain or direct from Rocket Medical.
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We work hard to ensure that patients are always supplied with product. Our clinical sales specialists carry emergency stocks and can deliver to a patient in need if required.
Support:
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We aim to provide patients and their care teams the ongoing support that they require in the community. We want to ensure a patients has the best experience possible with a Rocket Medical product.
For more information contact our Homecare Support Team:
on 0191 419 6949 or email: Homecare
Open: Monday to Thursday 9am to 5pm and Friday 9am to 4pm
*Rocket Homecare is hosted on a Microsoft Azure server, which is also used by the NHS and American government due to its level of security. Access is password protected. Rocket Homecare complies with GDPR regulations; any patient information is used for a legitimate interest of setting up and delivering product training. Information is only held for a set period of time and is then anonymised and sent to an audit database.